Politique d’expédition

This Shipping Policy applies to all purchases made through The Serene Vogue Fashion website.

Order Processing Time:
All orders are processed within 1 to 3 business days, excluding weekends and statutory holidays. Orders placed after business hours will be processed on the next business day. In the event of a high volume of orders or unforeseen delays, processing times may be extended. Customers will be notified via email in such cases.

Shipping Timeframes and Rates:
Shipping times vary based on the destination and the selected shipping method at checkout. Estimated delivery times are as follows:

  • Domestic (Canada): 3 to 7 business days

  • United States: 5 to 10 business days

We are happy to offer FREE SHIPPING on all orders across Canada and the United States, no minimum purchase required. Your order ships free, every time.

International Shipping:
At this time, The Serene Vogue Fashion ships only within Canada and the United States. We do not ship internationally.

Order Tracking:
Upon dispatch, a shipping confirmation email containing tracking information will be sent to the email address provided at the time of purchase. The Serene Vogue Fashion is not responsible for delays caused by the carrier, customs processing, or other circumstances beyond our control.

Shipping Delays:
Estimated delivery times are not guaranteed. External factors such as weather conditions, postal service disruptions, customs clearance delays, and public holidays may affect delivery schedules. The Serene Vogue Fashion shall not be held liable for any delays in shipment once the package has been handed over to the carrier.

Undeliverable Packages:
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping fees incurred to re-ship the order.

Sustainable Packaging:
The Serene Vogue Fashion is committed to environmentally responsible practices and uses minimal, recyclable packaging materials whenever possible.

Contact Information:
For any questions or concerns regarding this Shipping Policy or your order, please contact us at:
theserenevoguefashion@gmail.com